Process & Quality Solutions
We understand—ensuring process compliance shouldn’t feel like a struggle. That’s why we’ve built a culture where the supplier team follows your guidelines from day one—practically and effectively.
Curious how? Let’s break it down.
Tailored Quality Guidelines to Customer requirements that are subsequently tracked8.01.01
Why do quality issues keep coming up?
The team wants to follow the guidelines, but somewhere along the way, things slip. Maybe they weren’t properly trained, didn’t take note of the details, or assumed it wasn’t a big deal. Sometimes, the guidelines weren’t clearly shared, and no one thought to ask.
Even when the plan is to follow them, it’s often done half-heartedly. Some rules get misunderstood, reviews don’t catch the gaps in time, and by the time issues show up, it’s too late. Not because the team doesn’t care about quality, but because the system to enforce it just isn’t strong enough.
How does this approach help?
- Aligns supplier team with customer-specific quality guidelines from the start.
- Ensures all dev process steps—estimation, ALM, reviews, and checklists—reflect agreed-upon standards.
- Tracks adherence in internal and customer governance meetings for continuous improvement.
What You Get
A standardized process that drives high-quality outcomes.
Stronger customer engagement through transparency.
Minimal rework, saving time and effort.
Want to ensure quality without surprises? Align, track, and refine with tailored quality guidelines.
Blog to be written….
Build a Root Cause Learning culture8.03.01
Why do retrospectives feel so one-sided?
The team shows up, but real feedback? Not so much. Maybe they don’t feel like it’s their place to speak up, or they figure process problems are for the client team to fix. Sometimes, they just aren’t used to thinking that way—if learning and improvement aren’t part of the culture, retrospectives just feel like another meeting that doesn’t change anything.
But without honest input, nothing actually gets better. The same issues keep popping up, and chances to fix them get missed. Not because the team doesn’t care, but because they don’t feel like their voice really counts.
How does this approach help?
- Trains teams in Theory of Constraints (TOC), Root Cause Analysis (RCA), and retrospectives for structured problem-solving.
- Ensures all key delivery and non-delivery events are logged for organization-wide learning.
- Recognizes top contributors with the Sherlock Holmes Award, rewarding impactful analysis and implemented solutions.
What You Gain
A culture of critical thinking and continuous improvement.
Stronger problem-solving and collaboration within teams.
A proactive approach to learning and process refinement.
Want a team that thinks beyond execution? Build a culture of Root Cause Learning.
Blog to be written….